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Reception:
-Welcome customers at the reception and guide to concerned personnel

Customer Service:
- Attend customers’ queries and complaints regarding alarm systems
-Fill in new customers’ details on the system
-Contact customers for survey

Administration:
- Prepare reports for the sales & marketing manager
-Attend important meetings

Planning of Technicians:
-Set appointments for Technicians with customers from list technical complaints extracted on call manager
-Follow up with technicians on a daily basis

Be the first point of contact for the company and provide office and clerical support throughout the organization.

•Excellent communication skills – written and spoken (Fluent in English and French).
•Well – organised
•Friendly and polite
•Interpersonal skills