Responsibilities & Duties
Manages the day-to-day operations of the company host computers by
monitoring system performance, configuration, maintenance and repair.
Ensures that records of system downtime and equipment inventory are
properly maintained. Applies revisions to host system firmware and
software. Works with vendors to assist support activities.
Develops new system and application implementation plans, custom
scripts and testing procedures to ensure operational reliability. Trains
technical staff in how to use new software and hardware developed and/or
Performs troubleshooting as required. As such, leads problem-solving
efforts often involving outside vendors and other support personnel and/or
Good Knowledge of Microsoft Exchange 2013 DAG Infrastructure,
Microsoft SharePoint, 2010 and Microsoft SQL Server 2012
Good Knowledge of Networking and Cisco Technologies
Establishes, maintains and manages users Active Directory accounts.
Installs, modifies and maintains systems and utility software on server
computer systems. Provides server support related to other software.
Establishes guidelines and methods for the installation and management
of the host computer operating systems, disk arrays, switches, tape
libraries and other components.
Ensures high availability and acceptable levels of performance of mission
critical host computer resources
Develops procedures to maintain security and protect systems from
unauthorized use, acts of nature and user abuse.
Develops procedures, programs and documentation for backup and
restoration of host operating systems and host-based applications.
Implement and Maintain a PCI DSS Standard for the Server/Network and