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IT Consultant

Published Date : 22/05/2017
Closing Date : 30/06/2017
Company AXA CUSTOMER SERVICES LTD
Economic Sector ICT/BPO
District in Mauritius PLAINE WILHEMS
State / Province Mauritius
Country Mauritius
Company Website www.axa-customerservices.com
Duties of Job

Responsibilities & Duties

Manages the day-to-day operations of the company host computers by
monitoring system performance, configuration, maintenance and repair.
Ensures that records of system downtime and equipment inventory are
properly maintained. Applies revisions to host system firmware and
software. Works with vendors to assist support activities.

Develops new system and application implementation plans, custom
scripts and testing procedures to ensure operational reliability. Trains
technical staff in how to use new software and hardware developed and/or
acquired.

Performs troubleshooting as required. As such, leads problem-solving
efforts often involving outside vendors and other support personnel and/or
organizations.

Good Knowledge of Microsoft Exchange 2013 DAG Infrastructure,
Microsoft SharePoint, 2010 and Microsoft SQL Server 2012

Good Knowledge of Networking and Cisco Technologies

Establishes, maintains and manages users Active Directory accounts.
Installs, modifies and maintains systems and utility software on server
computer systems. Provides server support related to other software.

Establishes guidelines and methods for the installation and management
of the host computer operating systems, disk arrays, switches, tape
libraries and other components.

Ensures high availability and acceptable levels of performance of mission
critical host computer resources

Develops procedures to maintain security and protect systems from
unauthorized use, acts of nature and user abuse.

Develops procedures, programs and documentation for backup and
restoration of host operating systems and host-based applications.

Implement and Maintain a PCI DSS Standard for the Server/Network and
Telecommunication Infrastructure

Job Summary

Responsible for the technical design, planning, implementation, and the highest
level of performance tuning and recovery procedures for mission critical
enterprise systems. Serves as a technical expert in the area of system
administration for complex operating systems and complex Applications.
Recommends the redesign and configuration of operating systems and system
applications. Investigates and analyzes feasibility of system requirements and
develops system specifications. Identifies methods, solutions, and provides
project leadership and management in order to provide a high level of service to
the users of the department. Performs full supervision of Operations staff

Other Skills / Competencies

Required Profiles and Qualifications

Bachelor degree in Information Technology/Information Systems or related
discipline.


A minimum of 3 years work experience in complex systems design, programming
and systems software and support.


MCSE Certifications will be a definite advantage


Good Knowledge of Microsoft 2012 Server operating systems; current equipment
and technologies in use; Microsoft system administration, enterprise backup and
recovery procedures, and system performance monitoring tools; effective project
management techniques; principles and practices of effective management and
supervision.


Ability to: Plan, organize and document complex system design activities and to
configure systems to be consistent with PCI DSS Standard; communicate
technical/complex information both verbally and in writing; establish and maintain
cooperation, understanding, trust and credibility; perform multiple tasks
concurrently and respond to emergency situations effectively.

Academic Qualification Required BSC
Technical Qualification Required Brevet de Technicien Superieurs(BTS)
Experience Required 1 - 3 years
Currency Type Mauritian Rupees
Working Hours Rotation system